-
Changing Organisational Culture
16-16 Jul 24 (London)
Course family: Human Resources Management -
Leadership, Innovation and Entrepreneurial Skills
22-26 Jul 24 (Barcelona)
Course family: Leadership and Strategy -
Breakthrough Leadership
22-26 Jul 24 (Barcelona)
Course family: Leadership and Strategy
People Performance Management
HR13
Introduction
In the ever-evolving landscape of modern management, the ability to effectively understand, motivate, and guide team performance is indispensable. This course equips managers and supervisors with the essential tools and techniques to manage people performance adeptly. Across five days, delegates will learn to conduct thorough performance reviews, address underperformance, and enhance overall team efficiency using practical, evidence-based strategies. This training aims to foster robust leadership skills, enabling delegates to apply learned concepts directly to real-world challenges to achieve tangible improvements in organisational outcomes.
Who should attend
This course is tailored for Supervisors, Line Managers, and Team Leaders who are keen to enhance their proficiency in managing team performance. It is ideal for professionals tasked with leading teams, overseeing project delivery, and driving performance improvements. Participants will gain practical insights into effective performance management, empowering them to elevate team productivity and workplace harmony.
5 days
London | £4950
Dubai | £4950
COURSE PROFILE
Understanding Performance Management
- Exploring the benefits of a structured performance management process
- Examining current trends and the future of performance management
- Analysing the performance management cycle
- Setting clear performance objectives and KPIs aligned with business goals
- Identifying critical success factors for performance alignment
Mastering Performance Reviews
- Preparing for effective performance reviews
- Developing comprehensive evidence collection techniques
- Structuring performance review meetings effectively
- Establishing a competency-based framework for assessment
- Crafting a follow-up action plan post-review
Effective Communication and Feedback
- Employing active listening and empathetic communication
- Differentiating feedback based on behavioural types
- Enhancing motivation through constructive feedback
- Addressing performance issues without personal bias
- Documenting review discussions and outcomes clearly
Addressing and Managing Underperformance
- Diagnosing the root causes of underperformance
- Strategising interventions for performance improvement
- Managing challenging conversations with tact and professionalism
- Creating a supportive environment for struggling employees
- Monitoring progress and adapting strategies as needed
Coaching for Performance Enhancement
- Understanding the role of coaching in performance management
- Developing essential coaching skills for managers
- Implementing coaching sessions to support performance objectives
- Using coaching to empower employees and build resilience
- Evaluating the effectiveness of coaching interventions
SKILLS
At the end of this course, delegates will be able to:
- Conduct effective and unbiased performance reviews.
- Set clear, measurable, and aligned performance objectives.
- Communicate feedback effectively to motivate and guide team members.
- Identify and address underperformance tactfully and constructively.
- Use performance management tools to monitor and enhance team productivity.
- Handle difficult conversations with confidence and professionalism.
- Implement strategies for sustaining performance improvements.
- Develop a competency framework tailored to their organisational needs.
- Employ coaching techniques to enhance individual and team performance.
- Evaluate and adapt coaching strategies based on their effectiveness.
Upcoming Courses
Courses Information
Blog Posts
-
Developing Effective Office Managers and Successful Teams
29 May 24
-
Organisational Development
22 Apr 24
-
Contract Strategy and Management
22 Jan 24